Privacy Policy – Future Forward Australia

Effective Date: 17/05/2025
Last Updated: 17/05/2025

Future Forward Australia ("FFA", "we", "us", "our") is committed to protecting the privacy of individuals and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information, and how you can access or correct it.

1. What Information We Collect

We collect personal information that is reasonably necessary for our activities as a non-profit organisation, including:

  • Full name

  • Email address

  • Phone number

We collect this information directly from you when you subscribe to our mailing list, contact us, fill out a form on our website, or engage with our campaigns or programs.

2. Why We Collect Your Information

We collect your personal information to:

  • Provide you with updates on our work, campaigns, and opportunities to get involved

  • Respond to your enquiries and feedback

  • Manage volunteer and supporter engagement

  • Improve our services and website

  • Comply with our legal obligations

We will only use or disclose your personal information for these purposes, unless you have consented to another use or it is otherwise permitted under law.

3. Storage and Security of Your Information

We take reasonable steps to ensure your personal information is stored securely and protected from unauthorised access, misuse, or loss. This includes the use of password-protected systems, secure servers, and restricted access protocols.

If your personal information is no longer required, we will take reasonable steps to de-identify or securely destroy it.

4. Disclosure to Third Parties

We may disclose your personal information to trusted third-party service providers who help us operate our website, manage our mailing lists, or run our events. These providers are required to comply with privacy and security obligations.

Some of these service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the APPs.

We will never sell, rent, or trade your personal information.

5. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, out of date, or incomplete.

To make such a request, please contact us using the details below. We will respond within a reasonable period.

6. Making a Complaint

If you believe we have breached your privacy rights, you may make a complaint by contacting us. We take all complaints seriously and will respond as soon as practicable.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website, and the effective date will be noted at the top of the document.

8. Contact Us

For any questions, feedback, access or correction requests, or complaints, please contact:

Privacy Officer - Lewis Bradbury
Future Forward Australia
Email: lewisbradbury@futureforwardaustralia.org
Phone: +61 434 079 055
Website: https://www.futureforwardaustralia.org